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Privacy Policy

How BUILD collects, uses and protects your information.

Privacy Policy

Your data, in plain words.

Effective 9 November 2026. Data fiduciary: BUILD, a Singh Umrav initiative. Grievance Officer: Umrav Singh, [email protected], +91 95995 93525.

01What we collect

Your name, WhatsApp number, email, city, business type and stage; what you choose to tell us in forms (problems, listings, funding asks, adverts); payments and UTR numbers; signed agreements; and security data: a device ID, your network (IP) address and the directory contacts you open.

02Why we collect it

To create and run your membership, issue receipts, deliver lessons and sessions, publish listings you submit, protect paid content from misuse, answer your requests, and send BUILD updates on WhatsApp or email if you said yes. Our emails contain a small image that tells us when an email was opened; we use this only to know which owners to follow up with, never to track you elsewhere. Account messages (login codes, payments, plan changes) may also come on WhatsApp from our verified business number. The BUILD app saves pages and lessons on your phone so they work offline; you can clear this any time in your browser settings.

03Where it's kept

In BUILD's Google Workspace (Google Sheets and Gmail), protected by access controls. Only the BUILD team members who need a section can open it, and every admin action is logged. Calculator, hisaab and udhaar entries stay on your own device.

04Who we share it with

Nobody, unless you ask us to or the law requires it. We never sell your data. Directory contact details are shown only to logged-in paid members, within limits, and every view is recorded.

05How long we keep it

For as long as you are a member and up to 8 years after for tax and accounting records (receipts and payments). Other data is deleted within 90 days of a deletion request.

06Your rights

Under the Digital Personal Data Protection Act, 2023 you can ask to see, correct or delete your data, withdraw consent for messages at any time, and nominate someone to act for you. Write to the Grievance Officer at [email protected]; we reply within 7 working days.

07Cookies and storage

We don't use advertising trackers. The site stores small settings on your device (login, language, your progress) so it works without asking every time.

08Changes

If this policy changes, we'll show the date at the top and tell members on WhatsApp or email before it applies.